August Member of the Month

Brian Frankel
Emergency Medical Services Commander
Assistant Fire Chief Prince George’s County Fire/EMS Department

Brian Frankel, Assistant Fire Chief Prince George’s County Fire/EMS Department is currently assigned as the Emergency Medical Services Commander. With over 20 years’ experience in the Fire/EMS service, he has severed in various positions to include: Advanced Life Support Training Coordinator, EMS Quality Assurance Officer, Battalion Chief in Emergency Operations and a Firefighter / Paramedic. In addition, he has also served in the United States Air Force as an Aeromedical Technician with several operational deployments to Kuwait, Saudi Arabia and Bahrain. In his current position, he oversees EMS operations, EMS Development, Quality Management Team and the newly formed Mobile Integrated Healthcare team.

Brian has completed an Associate’s Degree in Applied Health Sciences through the Community College of the Air Force and a Bachelor’s Degree in Fire Science from the University of Maryland University College. He is an experienced EMS instructor and has taught numerous initial and continuing education EMS programs. In addition to his teaching experience, Brian serves on numerous State and local EMS committees, most notably is his recent appointed by the Governor of Maryland to the State EMS Advisory Council.

From his start as a 16 year old volunteer EMT to his current position, Brian’s unwavering commitment to the delivery of high quality EMS has never changed. He believes that through consensus and teamwork, the EMS industry will continue to find ways to adapt and overcome today’s challenges.

Brian resides in Prince Fredrick, Maryland with his wife and four children.

EMS agency name
Prince George’s County Fire/Emergency Medical Services Department

Agency location/area served (City/State)
Prince George’s County (located on the eastern boarder of Washington D.C.), Maryland

Service type: (Municipal, Private, Hospital, Volunteer)
County Based Fire/EMS Department

Number of staff:
EMT’s: 2000
Paramedics: 390
Support staff :78

Annual call volume statistics (FY 2016)

  • 911 responses – 148,572
  • 911 transports – 77,224
  • ALS percentage of transports: 14%
  • BLS percentage of transports: 85%
  • Non-emergency transports:

Population of coverage area: 909,535
Square mileage of coverage area: 499 square miles

Ambulance Fleet information

  • Number of BLS ambulances - 42
  • Number of ALS ambulances - 19
  • Number of supervisory units - 10 (7 Battalion Chiefs, 2 EMS Supervisors, 1 Assistant Fire Chief-Operations)
  • Specialty units/resources – Department has a Technical Rescue Division, HazMat response, Marine Division, Special Events Unit (Fed-Ex Stadium)
  • Mobile Integrated Health Unit – Currently has 2 Community Paramedics Assigned but anticipated growth to 8 Community Paramedics and a Community Nurse within the next 6 months.

Agency challenges:
Like many agencies throughout the industry, we are challenged by all the following: EMS Culture, provider safety, EMS provider burn out, fatigue, increasing call volumes with increasing calls for non-medical-low acuity calls, frequent utilization of 911 services.

Special projects/other:
We are extremely proud of our Mobile Integrated Health program, within a short period of time, we have seen dramatic reductions in 911 use for our enrolled patients. The opportunity to get EMS involved in the greater health picture has led to many unforeseen benefits. It has opened the door to conversations of the importance of EMS in the greater healthcare community and the opportunities to reduce over utilization of healthcare services. Although we have many challenges in our industry, this new program has renewed our commitment to helping patients receive the care they need and deserve.